Product Questions
1. What types of products does Garbiera Sales Store offer?
We offer a wide range of fashion items including Dresses, Polos & T-Shirts, Shirts, Skirts & Shorts, Sport Jackets, Tees, and Trousers.
2. Are the products available in different sizes?
Yes, our products are available in various sizes to cater to different body types. Please refer to the size chart provided on each product page for accurate measurements.
3. Do you offer international shipping?
Yes, we ship globally except to certain remote areas in Asia. Please check our delivery information for more details.
Order and Payment Questions
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
2. How long does it take to process an order?
Orders are typically processed within 1-2 business days.
3. Can I cancel or modify my order after it has been placed?
Once an order is placed, it cannot be modified or canceled. Please ensure all details are correct before finalizing your purchase.
Shipping and Delivery Questions
1. What are the shipping options available?
We offer two shipping options: Standard Shipping via DHL or FedEx for $12.95, and Free Shipping via EMS for orders over $50.
2. How long does delivery take?
Standard Shipping takes 10-15 business days after dispatch, while Free Shipping takes 15-25 business days after dispatch.
3. Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Returns and Exchanges Questions
1. What is your return policy?
You have 15 days from the date of receipt to return or exchange an item. Please visit our Returns Policy page for more details.
2. How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected] with your order details.
3. Are there any conditions for returns?
Items must be in their original condition with all tags attached. Please refer to our Returns Policy for a complete list of conditions.
Account and Customer Support Questions
1. How do I create an account?
You can create an account during the checkout process or by visiting the ‘Sign Up’ page on our website.
2. How can I contact customer support?
You can reach our customer service team at [email protected] for any inquiries or assistance.
3. What should I do if I forget my password?
You can reset your password by clicking on the ‘Forgot Password’ link on the login page and following the instructions.
Thank you for choosing Garbiera Sales Store. We are committed to providing you with a seamless shopping experience. If you have any further questions, please do not hesitate to contact us.